You can apply for a 90% discount on the Congestion Charge if you qualify as a resident of the charging zone. If you have just moved into the zone and are waiting for your proofs of residency you can start the application process now and then complete it later when your proofs are available.
Before we can process your application, you need to set up a London Road User Charging account.
To create an account, click on 'Continue' and complete all required fields. You can also set up optional services, such as mobile phone text alerts, to help you manage your discount. (Sign in now if you already have an account.)
Benefits of a London Road User Charging account
Having an account with us means you can:
Once your London Road User Charging account has been created and you sign in, you will be automatically directed to complete your discount application.
You will need to complete this initial registration. When you have the documents needed, you can complete the full residents' discount application.
Once your application is approved and your discount is active, you'll be eligible for a refund of 90% of the charges you've paid since applying.